Marcy J. Eichen
President & CEO TrailNorth Federal Credit Union
March 1, 2025

Dear Valued Members,
It is with great excitement and gratitude that I introduce myself as the new CEO of the TrailNorth Federal Credit Union. As a lifelong resident of this community, where my family also lives, I feel truly honored to serve you in this role. My deep connection to this area and its values has shaped my commitment to our credit union, and I am thrilled to continue supporting our members and helping our organization grow.
I have had the privilege of working at TrailNorth for nearly 23 years, during which I have held various positions, each of which has shaped my understanding of our operations and the needs of our members. I started my journey as a loan officer, then moved on to Branch Manager, before transitioning to Compliance/Risk Management Officer, and later to Director of Lending. Each role has allowed me to grow and refine my skills, and I am incredibly grateful for the opportunity to now lead as President/CEO.
Throughout my career at TrailNorth, I’ve witnessed firsthand the positive impact our organization has on our members and the broader community. As I step into this new chapter, my focus is to continue strengthening those relationships, fostering innovation, and ensuring that our credit union remains a trusted resource for all our members. I’m excited to work alongside each of you to build an even brighter future for our community.
I look forward to connecting with you, learning from your experiences, and hearing your thoughts on how we can further improve and evolve. Please know that my door is always open, and I look forward to continuing to serve you and work together to build upon our past successes.
Thank you for your continued trust and support. I am confident that, with your partnership, we will accomplish even more in the years to come.

Warm regards,

Marcy J. Eichen
President & CEO TrailNorth Federal Credit Union
meichen@trailnorth.com