Our effort remain open and stay healthy
Our top priority at TrailNorth Federal Credit Union is the safety and well-being of our members and employees. As prior communication indicated, we have been closely monitoring the latest developments concerning the Coronavirus (COVID-19) and following guidance from the Centers for Disease Control and Prevention (CDC) as well as the National, Regional, State, Federal and Local Authorities.
Due to Essex County's state of emergency declaration, the first confirmed case in the county and news of local school and restaurant closings, we have made the tough decision to close our branches to in-person business only, effective, March 18th. Drive-thru service is available. This means that our lobbies in all three branches are closed to the public. We are still open during regular business hours via our drive-thru at all three branch locations and by telephone.
Carefully read the below information regarding our daily operations as we have developed a plan to ensure that you can continue to access cash, our products and services as well as the TrailNorth team should you need assistance.
Accessible at our Drive-Thru, during normal business hours, members may:
- make deposits
- withdrawals
- cash checks
- make loan payments
- request money orders or certified checks
- participate in shared branching transactions
If you are unsure whether your transaction can be processed through the drive-thru, please call ahead.
Please note: Our Ticonderoga branch ATM will be closed during regular business hours so members can SAFELY access our drive-thru services.
Online and Mobile Banking Services - 24/7
- Check account balances
- Pay bills
- Deposit checks with the TrailNorth Mobile App
- Transfer funds
- Send money to friends using Popmoney®
- and more!
You may also apply for a loan online, by clicking here.
All of our loan offerings can be completed online, and loan documents can be sent to you electronically for signing.
If you would like to open a new account, click here.
Accessible by calling 518-585-6725, during our regular business hours, members may:
- make account inquiries (press 2)
- transfer money (press 2)
- check account balances (press 2)
- apply for a loan (press 1)
You may also apply for a loan online, by clicking here. All of our loan offerings can be completed online, and loan documents can be sent to you electronically for signing.
If you would like to open a new account, click here.
It is an unprecedented time for all of us. We will do whatever it takes to make sure our members and staff are safe. Please help us in our effort to limit the spread of the Coronavirus. We appreciate your patience and support.
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